Body Magic Shaper

All returns are subject to a 20% restocking fee. You are responsible for returning merchandise to :

The BuyFirmOnline.com Store  3473 S King Drive #508  Chicago Illinois  60616 

** There are absolutely no refunds for Cash on Sale items all sales are Final.

If free shipping is given at the time of purchase, a $14.99 shipping charge will be subtracted from your refund in addition to the 20% restocking fee.

All returned or exchanged items MUST have an RMA number written on the outside of the shipping carton not the product box.  If there is no RMA number the item will be refused. You must call customer service inorder to receive this number.

All merchandise must be returned in NEW, UNOPENED, UNWORN and UNWASHED condition with all tags attached in its original packaging. After inspection, if we determine the returned items have been used we reserve the right to return the items to you at your expense.

We do not refund shipping charges, however we will pay return shipping charges if the ordered item is defective or The FirmOnline.com Store shipped the incorrect product(s).

Body Magic Shaper

If you purchased the wrong size or received defective merchandise and would like an exchange, place a new order for the correct merchandise and return the unwanted merchandise following the procedures outlined above

If you receive the wrong order we must be contacted about this error within 48 hrs , if not there will be no action taken on our part, it is the customers responsibility to check your order when received.